Last updated June 1, 2019
You have legitimate concerns about privacy and therefore we expssly describe all processing of personal data done by us. We want you to understand what limited information we collect and what may happen to that information when you use any of the MRDOOR Services.
Our top priority is customer data security. Operating under the jurisdiction of Australia allows us to guarantee our no logs policy. We process only minimal user data – only as much as it is absolutely necessary to maintain our services.
Processing of your data
MRDOOR processes user data only to a very limited scope – only as much as it is absolutely required for provision of the MRDOOR Services, processing of payments for the MRDOOR Services, as well as functioning of the MRDOOR website.
Personal data is processed by MRDOOR automatically and manually. Unless expssly noted otherwise, MRDOOR or a designated subsidiary in your country shall act as the responsible personal data controller for any data processed. MRDOOR uses third party data processors only for processing of payment data, emailing service and basic website and app analytics.
MRDOOR guarantees a strict no-logs policy for MRDOOR services, meaning that your activities using MRDOOR Services are provided by automated technical process, are not monitored, recorded, logged, stored or passed to any third party. We do not store connection time stamps, session information, used bandwidth, traffic logs, IP addresses or other data. From the moment a mrdoor.info user turns on the mrdoor.info software, their Internet data becomes encrypted. Any online traffic coming from user’s device is no longer visible to ISP, third-party snoopers or cyber criminals. Further, MRDOOR have a strict no logs policy when it comes to seeing user activity online: MRDOOR is based in Australia, which does not require data storage.
Anyone may browse our website, however the functionality of the MRDOOR Services will be very limited or absent. If you want to engage full functionality of the MRDOOR Services, you need to create a user account and provide basic personal data indicated below.
If you choose to create a user account, you must provide the following basic information:
Email address. We ask for your email address as part of your registration. That ensures that we can communicate with you when we have any exciting announcements to make, service updates to advise or errors to report. Valid email address is also needed to retrieve a lost password and to make a VPN connection.
Payment data. Our payment processing partners process basic billing information for payment processing and refund requests.
You must maintain this information current, truthful, complete and accurate. You warrant that you are authorized to provide such information. You authorize us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to the MRDOOR Services.
In order to maintain the VPN service, the MRDOOR also processes limited technical information, which sometimes may be considered personal data. This information is used for improving the functionality and usability of our website and MRDOOR Services. If you decide not to provide this limited information, we may not be able to provide you with the full scope of the MRDOOR Services. Said information may also include:
Server load information. We monitor the server performance in order to recommend the most suitable servers to our customers.
Cookies. mrdoor.info uses a few types of different cookies